• Once in the Findings tab you will see at the top of the page you can search for your findings by filters. You can filter them by date, priority, unresolved and all findings.



  • When you have applied your filters and found the finding you were looking for, you will see that it shows the Report ID which you can click on, and it will bring you to the report of the site the finding was observed on. It also gives you the Postcode of the site and the date it was reported. To know more about the finding and to close it out, you will need to click ‘Review’ on the right-hand side.



  • Once you have found your finding and click ‘Review’ and it will open the finding and give you a brief explanation of the finding and some details about it. To close out the finding you need to add in your resolution in the ‘Close findings’ box and provide photo evidence (JPEG format only) if you have it.





  • Once you’re happy with the finding being closed out, scroll down to the page and adjust the ‘Close fault date’ to when you want the finding to be closed out, then at the bottom right of the page click ‘Close findings’ and it will then resolve the finding and remove it from the list.